This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I updated Firefox, another file (type exe) also downloaded. There is no exact date, just the day. I cannot open it.

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ aliakouris1

more options

This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

This is the file: https://s3.amazonaws.com/turbo-bundles/windows/e3231ef3418f60951e7d0ff44ed9f476/TurboYourPC_Setup.exe Can you help to explain what it is for? I have many current problems with seemingly unauthorized changes in my computer settings.

Ọ̀nà àbáyọ tí a yàn

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Sounds like you fell for a fake update notification. Do not attempt to install that TurboYourPC_Setup.exe program, it may be malicious.

more options

I followed up with a question in the Norton (my Internet Security provider) website. I got no answer. After trying again and getting no response I closed Norton and returned to Mozilla. The file had disappeared. I deleted the update and tried a second time. It worked. Thank you for the assistance. I appreciate it.