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Firefox does not let me play apple trailers.

mirandlg
mirandlg
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Hi,

I've already downloaded adobe flash and deleted cookies. How come Firefox won't let me play apple trailers?

Hoping for a solution!

Hi, I've already downloaded adobe flash and deleted cookies. How come Firefox won't let me play apple trailers? Hoping for a solution!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When I go to, for example, http://trailers.apple.com/trailers/wb/batkidbegins/, I get a plugin notification for QuickTime in the address bar. It looks like a small dark gray lego block and I learn that the page wants to use QuickTime when I click it. I have attached an example screenshot.

If that icon does not appear for you, do you have QuickTime in your Firefox? You can check on the Add-ons page. Either:

  • Cmd+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for "QuickTime". If it is disabled, it will be at the bottom on a grayed background. If the permission is set to either "Ask to Activate" or "Always Activate" then you should be able to play trailers.