This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

firefox keeps crashing. i got a page recommending sending in a crash report. how to do? the crash field is not working as a link.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

yespat
yespat
more options

firefox keeps crashing. i got a page recommending that i send in a crash report however the box i was told to click on to send the report does not work as a link so i don't know how to send the crash report. adobe flash stopped working at the same time.

firefox keeps crashing. i got a page recommending that i send in a crash report however the box i was told to click on to send the report does not work as a link so i don't know how to send the crash report. adobe flash stopped working at the same time.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29