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When you archive it doesn't save any folders except inbox why not?

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  • Èsì tí ó kẹ́hìn lọ́wọ́ Michal Stanke

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I have several folders that I've created when I save mail to them they don't save along with the inbox folder when I archive. It only saves everything together. Is there any way to get the folders and what's in them to save as an archive rather than everything together?

I have several folders that I've created when I save mail to them they don't save along with the inbox folder when I archive. It only saves everything together. Is there any way to get the folders and what's in them to save as an archive rather than everything together?

Ọ̀nà àbáyọ tí a yàn

Hi MarciD.

Please check Account Settings > Copies & Folders > Archive Options, where are the option, how to store messages in the archive. Archived Messages help article will help you with the settings there. Please let me know here, if you were able to set Thunderbird as you want.

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Ọ̀nà àbáyọ Tí a Yàn

Hi MarciD.

Please check Account Settings > Copies & Folders > Archive Options, where are the option, how to store messages in the archive. Archived Messages help article will help you with the settings there. Please let me know here, if you were able to set Thunderbird as you want.