This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why does Thunderbird e mail repeatedly ask me for my internet log in password, even after this has been inputted...repeatedly?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

more options

prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

prompt demanding that the internet log in password be confirmed or changed appears repeatedly and frequently. Confirming or changing the password has no effect. In the interim, e mail messages cannot be sent or received

All Replies (3)

more options
internet log in password

What does 'internet log in password' mean? Thunderbird only cares for your email account password.

What exactly are you prompted for?

more options

Repeatedly asked for account password and smtp password

more options

Perhaps you have the wrong password or did enter it wrong? You can verify your password by logging into your account using webmail.