This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

i cant log into my email,keeps telling me my password failed

  • 1 èsì
  • 5 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user01229325

annparker
annparker
more options

I changed my password because I was told that it was invalid. istill cant log in to my email account as program tells me password is invalid

I changed my password because I was told that it was invalid. istill cant log in to my email account as program tells me password is invalid

All Replies (1)

user01229325
user01229325
more options

Assuming you can go to your providers web mail page and your log in works there, follow this to remove the stored password in Thunderbird.https://kb.wisc.edu/page.php?id=19006