This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

can we submit all pending crash reports at once?

more options

i've found answers that describe the about:crashes page and clicking on the links to submit reports but i just discovered 150 pending reports. is there a way to submit all pending crash reports at once?

i've found answers that describe the about:crashes page and clicking on the links to submit reports but i just discovered 150 pending reports. is there a way to submit all pending crash reports at once?

All Replies (6)

more options

We probably have no need for old crash reports. I am not sure if there is a way to submit them all. The important ones will probably be the last half dozen. And then the future ones as you try to solve the issue for instance using safemode and use an up to date supported version of Firefox

See

more options

Crash reports from Firefox on an E-O-L operating system like WinXP have no value to Mozilla with regards to improving Firefox. So unless you have a specific support issue which is related to Firefox crashing on your WinXP PC and you're looking for support for solve that issue, there's really no benefit to either party by submitting any of those un-submitted crash reports.

more options

both answers so far are good and useful and i'm following the advice of both.

for the record though, neither response answers the question. tnx.

more options

wazz said

both answers so far are good and useful and i'm following the advice of both. for the record though, neither response answers the question. tnx.

Neither of us wants you to try to do that, and it will not help you. However if you will update Firefox to a current and supported version we will try to assist you. Both the-edmeister and myself run; or have run; multiple versions of Firefox on XP and so may be able to help you.

more options

John99 said

Neither of us wants you to try to do that, and it will not help you. However if you will update Firefox to a current and supported version we will try to assist you.

pay attn: i'm not going to try that and i realize it will not help me. i've deleted the old, useless crash reports.

for future reference, for people with up-to-date everything who might want to do this, the question has not been answered. over and out.

more options

wazz said

pay attn: i'm not going to try that and i realize it will not help me. i've deleted the old, useless crash reports.

for future reference, for people with up-to-date everything who might want to do this, the question has not been answered. over and out.

Is it necessary to be rude?

Those are links. There is an event handler on each link that intercepts your click to run a script to submit the report.

There is no built-in feature to automatically click every link in sequence, but an add-on might be able to do it.

Note that on the server side, there are throttling mechanisms to avoid overwhelming the server's ability to receive reports, so such a mass submit may fail to do that job completely if the automated submissions are too close together or if the server is busy. Also, duplicative reports may be discarded.