This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I am being prompted to enter my Master Password multiple times when I start Thunderbird. Why?

  • 1 èsì
  • 12 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

zen3d
zen3d
more options

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts.

Why am I being prompted multiple times for the Master Password?

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts. Why am I being prompted multiple times for the Master Password?

Ọ̀nà àbáyọ tí a yàn

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616