This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Automatic update not working

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

mrbeatnik
mrbeatnik
more options

Hi,

I'm testing automatic updates (especially for non-admin accounts). I downloaded an older version of FF (v31!) and installed.

I have set lockedPrefs

lockPref("app.update.enabled", true); lockPref("app.update.auto", true); lockPref("app.update.mode", 0); // Turn notifications of updates OFF. lockPref("app.update.service.enabled", true); lockPref("app.update.silent", true); // Silent Update lockPref("app.update.interval", 60); lockPref("app.update.promptWaitTime", 60); lockPref("app.update.download.backgroundinterval", 0); lockPref("app.update.log", true);


Updates don't seem to apply, and I don't know where the log file is to check what the issue may be.

Can someone assist?

Hi, I'm testing automatic updates (especially for non-admin accounts). I downloaded an older version of FF (v31!) and installed. I have set lockedPrefs lockPref("app.update.enabled", true); lockPref("app.update.auto", true); lockPref("app.update.mode", 0); // Turn notifications of updates OFF. lockPref("app.update.service.enabled", true); lockPref("app.update.silent", true); // Silent Update lockPref("app.update.interval", 60); lockPref("app.update.promptWaitTime", 60); lockPref("app.update.download.backgroundinterval", 0); lockPref("app.update.log", true); Updates don't seem to apply, and I don't know where the log file is to check what the issue may be. Can someone assist?

Ti ṣàtúnṣe nípa mrbeatnik

All Replies (2)

mrbeatnik
mrbeatnik Ìbéèrè olóhun
more options

Shameless bump. Does anyone have any info on the updates? Is there a log file somewhere that I can check to see if it is actually checking for updates/attempting to apply?

FredMcD
FredMcD
more options

I've called the big guys to help you. Good luck.

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.10.20056 Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.