Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why does the green padlock and https disappear on aol mail and FB games (Zynga "Words with Friends")?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ the-edmeister

securityneeded
securityneeded
more options

When I check my mail on aol the https in the aol address disappears and so does the green padlock, indicating that it is not secure. The green padlock also disappears when I am in Facebook and try to play Words with Friends. I also keep getting pop ups after each game that are gray, ominous looking screens that in small letters says adobe flashplayer. I will not click on it as that destroyed my previous computer.

When I check my mail on aol the https in the aol address disappears and so does the green padlock, indicating that it is not secure. The green padlock also disappears when I am in Facebook and try to play Words with Friends. I also keep getting pop ups after each game that are gray, ominous looking screens that in small letters says adobe flashplayer. I will not click on it as that destroyed my previous computer.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

First off, you seem to have two different version of Flash installed for Firefox.

Get rid of (uninstall) the older one.


Security for the webpage is determined by how the page is coded; where the content for that page is coming from.

Here's some background information about the Site Identity button and mixed-content on webpages. https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure

https://support.mozilla.org/en-US/kb/mixed-content-blocking-firefox