This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

BBC Homepage keeps reloading

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Hi. For the past two days my homepage (bbc.co.uk) starts loading, then redirects to bbc.com which then redirects back to bbc.co.uk.....and so on. I can access other bbc.co.uk pages such as sport, but if I then try to access the homepage again it just starts redirecting all over again. Very frustrating!

I can access the homepage with IE, but then I can't use my favourite browser, Firefox! I have tried Chrome too, no problem!

Thank you for any help you can give me.

Ian

Hi. For the past two days my homepage (bbc.co.uk) starts loading, then redirects to bbc.com which then redirects back to bbc.co.uk.....and so on. I can access other bbc.co.uk pages such as sport, but if I then try to access the homepage again it just starts redirecting all over again. Very frustrating! I can access the homepage with IE, but then I can't use my favourite browser, Firefox! I have tried Chrome too, no problem! Thank you for any help you can give me. Ian

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.