This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

import/export menu has import options greyed out

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Zenos

Archone
Archone
more options

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled.

Much thanks.

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled. Much thanks.

Ọ̀nà àbáyọ tí a yàn

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (1)

Zenos
Zenos
more options

Ọ̀nà àbáyọ Tí a Yàn

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.