This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

downloading zip file problem

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ james.hulleys

more options

I have a problem downloading .zip files from dropbox,

It downloads as a "Firefox HTML Document" named "unspecified"

Please contact me when you can.

Thanks,

James.

I have a problem downloading .zip files from dropbox, It downloads as a "Firefox HTML Document" named "unspecified" Please contact me when you can. Thanks, James.

All Replies (2)

more options

Have you associated zip files with Firefox on your machine?

more options

It is associated and both Zip and Rar files are set to "Always ask"