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How long should "refresh Firefox" take?

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How long should "refresh Firefox" take? I clicked on the refresh button. Firefox closed, but the message to click "finish" never appeared. Also, I did not see the "Old Firefox Data" file on my desk top as the article states. I only waited about 20 minutes. Should I have waited longer?

How long should "refresh Firefox" take? I clicked on the refresh button. Firefox closed, but the message to click "finish" never appeared. Also, I did not see the "Old Firefox Data" file on my desk top as the article states. I only waited about 20 minutes. Should I have waited longer?

All Replies (3)

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No, it's usually a minute or two. Firefox may have had a problem shutting down, which could derail the whole process.

Will Firefox start, or do you get an error message about a missing profile?

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Thanks for your response.

I have no problem starting Firefox now. No error message. I just tried the whole refresh process again with the same results. After pressing the button to refresh, Firefox shuts itself down immediately, but nothing further happens. When I restarted Foxfire myself, it brought me back to the Mozilla support page I was on when I attempted to activate the Refresh process.

Just a little background: The reason I attempted the refresh process in the first place is that when I originally started Foxfire this morning, a message appeared saying that Foxfire was taking a long time to start and suggested that I run refresh.

Any additional information or suggestions you may have would be appreciated. Thanks again.

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In my opinion, if starting slowly is the only problem, then it's easier to ignore that message. If Firefox is bogging down during regular browsing, then a Refresh might have more to recommend it. But even then, it may be possible to make a few small adjustments first that have a big impact, and save the time of reestablishing settings and add-ons that are removed in a Refresh.