This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I try to open a message in conversation I get weird results, seems that Thunderbird tries to filter the wrong messages.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

It all began after the update to Thunderbird 45.40 To be more accurate - When I try to open a message in conversation, I see a new tab with the search logo on top searching for a different message's subject - and without showing any results. let's say I have a thread consists of 5-6 emails on the same subject, and I want to see those emails in conversation view (which was great until the recent update) - I used to right-click one of those emails select " open a message in conversation". What happens now is that I right-click -> " open a message in conversation" and I get different search results in the search tab that opens for each of the messages in the thread... none of those searches is relevant or related to the subject of the original message, but it searches a subject taken from a random old message from my inbox.

It all began after the update to Thunderbird 45.40 To be more accurate - When I try to open a message in conversation, I see a new tab with the search logo on top searching for a different message's subject - and without showing any results. let's say I have a thread consists of 5-6 emails on the same subject, and I want to see those emails in conversation view (which was great until the recent update) - I used to right-click one of those emails select " open a message in conversation". What happens now is that I right-click -> " open a message in conversation" and I get different search results in the search tab that opens for each of the messages in the thread... none of those searches is relevant or related to the subject of the original message, but it searches a subject taken from a random old message from my inbox.

All Replies (1)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.