This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I load Firefox and open MSN my browser. I always get a message that is not repondsing. Why?

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

12391044
12391044
more options

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer.

I am at a loss

I have tried several of the fixes recommended but nothing works. After I get a message that Firefox is not responding the program freezes and new tabs show up that advertises programs such PC Repair & Reimage. My Computer freezes and I get a message that I need to debug the script. All I am able to do is hit restart my computer. I have WebRoot Internet Security Suite. It does not find any serious issues with the computer. I am at a loss

All Replies (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.