We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Update issues, YouTube bug & Windows programs

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Takuya-Sama

more options

I had Firefox 50.1.0 and when i tried to update to 51.0 i had to do it 2 times, because the first time failed when the browser restarted, and the same happened when i tried to update from 51.0 to 51.0.1, it was frustrating. When i was watching a video at FF 51.0 & 51.0.1 at YouTube, at fullscreen, i had the Firefox contextual menu opened and i pressed spacebar, so i saw a flash with the window controls (Minimize, Restore and Close) at the top of the screen, but they're from older version of Windows, (like Windows 95) style. The last is i see 2 Firefox on the Windows 10 programs installed list, and i have been having the same issue with Thunderbird. I see now Firefox 50.1.0 and Firefox 51.0.1 and Thunderbird 38.8.0 and Thunderbird 45.6.0 and i really don't understand why is happening this. I hope Mozilla can solve this and someone can explain me.

Thank you so much and sorry for the inconveniences.

Best regards.

I had Firefox 50.1.0 and when i tried to update to 51.0 i had to do it 2 times, because the first time failed when the browser restarted, and the same happened when i tried to update from 51.0 to 51.0.1, it was frustrating. When i was watching a video at FF 51.0 & 51.0.1 at YouTube, at fullscreen, i had the Firefox contextual menu opened and i pressed spacebar, so i saw a flash with the window controls (Minimize, Restore and Close) at the top of the screen, but they're from older version of Windows, (like Windows 95) style. The last is i see 2 Firefox on the Windows 10 programs installed list, and i have been having the same issue with Thunderbird. I see now Firefox 50.1.0 and Firefox 51.0.1 and Thunderbird 38.8.0 and Thunderbird 45.6.0 and i really don't understand why is happening this. I hope Mozilla can solve this and someone can explain me. Thank you so much and sorry for the inconveniences. Best regards.

All Replies (1)

more options

And in addition, this is the 2nd time i write this question, the 1st time i tried to post it, the site told me i haven't got permissions, or something like that. I just created my Mozilla Support account.