Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

thunderbird message pane does not "stay off" anyone have any suggestions

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ DebbyS

more options

thunderbird message pane does not "stay off" anyone have any suggestions

win 10 64 bit thunderbird 52.1.0 (32-bit)

thunderbird message pane does not "stay off" anyone have any suggestions win 10 64 bit thunderbird 52.1.0 (32-bit)

Ọ̀nà àbáyọ tí a yàn

This typically happens when people let CCleaner mess with the Thunderbird profile. If you do that, stop it.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

All Replies (4)

more options

Ọ̀nà àbáyọ Tí a Yàn

This typically happens when people let CCleaner mess with the Thunderbird profile. If you do that, stop it.

more options

I noted your response about CCleaner so I unticked all the options under Applications/Thunderbird. However the Message Pane continues to appear randomly. What next, please?

more options

haroldf,

you posted to a 'solved' topic. Wrt your problem, please stick to the topic you started at https://support.mozilla.org/en-US/questions/1159617

Ti ṣàtúnṣe nípa christ1

more options

Solution: I noted when I clicked View>Layout>Message Pane, and it didn't respond to unticking the thing so the Message Pane would stop displaying, it *does* have F8 beside it. Hitting the F8 key turned off the Message Pane. I don't know why I hit F8 while I was in Thunderbird, but either I did or the program just assumed I'd like to preview a message (I never do want to do that).

Hope this helps.