This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Shadow110

User54
User54
more options

Problem with: Firefox ver. 56.0.1 (64-bit) with Windows 8.1 Pro:

When it starts, it opens THREE Tasks in Task Manager.

Any which way it gets closed, it closes ONE task, leaving TWO open tasks in Task Manager.

By comparison, Google Chrome opens FIVE Tasks, and closes FIVE Tasks.

Now, all types of ERROR Messages POP-UP with FF, which did NOT happen before the 2 recent upgrades.

Problem with: Firefox ver. 56.0.1 (64-bit) with Windows 8.1 Pro: When it starts, it opens THREE Tasks in Task Manager. Any which way it gets closed, it closes ONE task, leaving TWO open tasks in Task Manager. By comparison, Google Chrome opens FIVE Tasks, and closes FIVE Tasks. Now, all types of ERROR Messages POP-UP with FF, which did NOT happen before the 2 recent upgrades.

Ọ̀nà àbáyọ tí a yàn

OK. A bit of a problem getting the 3rd upgrade in one week to take effect.

Anyway, now running with FF ver. 56.0.2 (64-bit).

When FF starts, it opens THREE Tasks in Task Manager.

When FF Exits, it closes THREE Tasks in Task Manager.

Now, there are NO ERROR Messages that POP-UP.

Problem solved,

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

FredMcD
FredMcD
more options

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
User54
User54 Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

OK. A bit of a problem getting the 3rd upgrade in one week to take effect.

Anyway, now running with FF ver. 56.0.2 (64-bit).

When FF starts, it opens THREE Tasks in Task Manager.

When FF Exits, it closes THREE Tasks in Task Manager.

Now, there are NO ERROR Messages that POP-UP.

Problem solved,

Shadow110
Shadow110
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.