We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Since upgrading to Quantum, I can no longer stream tv from BBC.co.uk

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

The BBC website opens with no problem, but both live and catch up tv won't resolve. I can stream properly on Microsoft Edge, but Firefox is my default browser on PC and I don't want to change. I'm running Windows 10 64 bit

The BBC website opens with no problem, but both live and catch up tv won't resolve. I can stream properly on Microsoft Edge, but Firefox is my default browser on PC and I don't want to change. I'm running Windows 10 64 bit

Ọ̀nà àbáyọ tí a yàn

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Do you have adblockers on FF?

more options

Ọ̀nà àbáyọ Tí a Yàn

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).