This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Very slow loading e.g. Google. Refresh works but only for a day or two

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Shadow110

more options

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are on the same network connected by LAN. One computer started being incredibly slow to open Google home page. Refreshing Firefox always gets it back to normal but after a day - or two at the most - it goes very slow again. Opening any website takes between 30 and 60 seconds. This delay repeats if the browser is closed. When the browser is open, moving between websites - or opening different websites in a new tab, they load quickly. Have tried with and without private browsing - makes no difference. The only thing I've changed on the computer giving problems is to add a gigabit network card. Disabling it and uninstalling it made no difference. Adobe flash needs updating today but was up to date during this problem. Can't think what else to try.

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are on the same network connected by LAN. One computer started being incredibly slow to open Google home page. Refreshing Firefox always gets it back to normal but after a day - or two at the most - it goes very slow again. Opening any website takes between 30 and 60 seconds. This delay repeats if the browser is closed. When the browser is open, moving between websites - or opening different websites in a new tab, they load quickly. Have tried with and without private browsing - makes no difference. The only thing I've changed on the computer giving problems is to add a gigabit network card. Disabling it and uninstalling it made no difference. Adobe flash needs updating today but was up to date during this problem. Can't think what else to try.

All Replies (1)

more options

Please use more than 1 scanner as each uses diff tech : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Please let us know if this solved your issue or if need further assistance.