This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to restore a selected Mail Account from a Profile backup with multiple mail accounts

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Zenos

more options

Hello friends,

Question 1: I want to restore only a couple of email accounts from a backed up Profile that has multiple email accounts.

Old Backup profile has: P+Q+R+X+Y+Z email accounts configured into one profile.

New Profile has:A+B+C emails accounts but want to add P+Q accounts from older backup profile. Note: Consider alphabets above as individual mail accounts.

The P+Q accounts are no more active server, so cant use Imap to restore. Please help.


Question 2: If i use IMAP with gmail account to backup old mails from a TB profile from a DIFFERENT SERVER just to backup and then restore it again on a different PC, WILL IT HAVE THE ORIGINAL DATE AND TIME STAMP and original receipients ?


Regards, Tejas

Hello friends, Question 1: I want to restore only a couple of email accounts from a backed up Profile that has multiple email accounts. Old Backup profile has: P+Q+R+X+Y+Z email accounts configured into one profile. New Profile has:A+B+C emails accounts but want to add P+Q accounts from older backup profile. Note: Consider alphabets above as individual mail accounts. The P+Q accounts are no more active server, so cant use Imap to restore. Please help. Question 2: If i use IMAP with gmail account to backup old mails from a TB profile from a DIFFERENT SERVER just to backup and then restore it again on a different PC, WILL IT HAVE THE ORIGINAL DATE AND TIME STAMP and original receipients ? Regards, Tejas

All Replies (1)

more options

The danger with IMAP is that the material stored in your profile may not be complete. But we have to work with what we have to work with.

In your old profile there will be a subfolder named ImapMail. Inside that you'll find folders named for email servers and these will represent your P+Q+R+X+Y+Z accounts. If you have several accounts with the same provider, it may not be obvious which folder is which. However browsing them to see what subfolders are mentioned usually helps sort it out.

In the new Thunderbird, go to Local Folders and create new subdirectories named for your old accounts. Then close Thunderbird and in your file manager paste in the P+Q folders you have identified from the old profile. Paste them into the new subfolders you created. If all goes well, these old message stores will now appear under Local Folders when you next run Thunderbird.

There's no point trying to re-create the accounts as such, since they can no longer connect to defunct servers or to discontinued email accounts. They don't need, and cannot use, the server connection data that goes with an account.

Ti ṣàtúnṣe nípa Zenos