This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can't print from Firefox but can from Google Chrome using windows10

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I can't print from Firefox to my Brother printer model DCP-J715W, but using Google Chrome I have no problems my OS is Windows 10 have been using Firefox for a number of years to the same printer with no problems, is the new version of Firefox compatable with my printer?

I can't print from Firefox to my Brother printer model DCP-J715W, but using Google Chrome I have no problems my OS is Windows 10 have been using Firefox for a number of years to the same printer with no problems, is the new version of Firefox compatable with my printer?

All Replies (1)

more options

See:

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Ti ṣàtúnṣe nípa cor-el