This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Bookmarks Toolbar not syncing on MacOS High Sierra (Firefox Quantum)

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ markantonyii

markantonyii
markantonyii
more options

Hi there I created a Firefox account on one mac inc a bookmarks toolbar, when i signed into a second (identical) spec mac the toolbar sync worked fine and the toolbar bookmarks appeared.

I used the second mac for a week and made additions to the toolbar bookmarks, on return to the first mac and despite re-syncing (and signing in and out of firefox) none of the changes made were synced to the first mac.

Please advise.

Thank you.

Hi there I created a Firefox account on one mac inc a bookmarks toolbar, when i signed into a second (identical) spec mac the toolbar sync worked fine and the toolbar bookmarks appeared. I used the second mac for a week and made additions to the toolbar bookmarks, on return to the first mac and despite re-syncing (and signing in and out of firefox) none of the changes made were synced to the first mac. Please advise. Thank you.

All Replies (4)

FredMcD
FredMcD
more options

I had the same problem. See; https://support.mozilla.org/en-US/questions/1195445

markantonyii
markantonyii Ìbéèrè olóhun
more options

Thanks for the reply, tried the instructions but unfortunately made no difference :-(

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

markantonyii
markantonyii Ìbéèrè olóhun
more options

Unfortunately despite having just tried syncing several times, the log remains empty