This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

A work related folder in My Local folders on LHS pane of thunderbird has disappeared. I cant find it. In "search" it shows up on LHS with other folders

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ powellwc

liz.tony1951
liz.tony1951
more options

A work related folder in My Local folders on the LHS pane of Thunderbird has disappeared. I cant find it. In a "search" it shows up on LHS in a list with other folders in the "Local". I can not open any folder shown in this LHS pane on the search page. It has my work emails in this folder. I don't know why the folder disappeared, it was there the other day but has now gone. THa now blue background LHS pane lists Filters

People

Folder subheading including any of: in blue text, not linked or active is the name of folder and a number in black TONY'S WORK emails (Local folders) 21

other: lists other folders such as inboxes, sent , draft boxes etc Thank you Tony any help would be appreciated in locating the missing folder

A work related folder in My Local folders on the LHS pane of Thunderbird has disappeared. I cant find it. In a "search" it shows up on LHS in a list with other folders in the "Local". I can not open any folder shown in this LHS pane on the search page. It has my work emails in this folder. I don't know why the folder disappeared, it was there the other day but has now gone. THa now blue background LHS pane lists Filters People Folder subheading including any of: in blue text, not linked or active is the name of folder and a number in black TONY'S WORK emails (Local folders) 21 other: lists other folders such as inboxes, sent , draft boxes etc Thank you Tony any help would be appreciated in locating the missing folder

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

he issue you actually open an email that search returns from that folder.

liz.tony1951
liz.tony1951 Ìbéèrè olóhun
more options

The folder no longer shows up. its lost or hiden It has totally disappeared I can not find emails that are in it the folder as I dont know all the names of files that are in there if I use the search function to find an email then there is a greyed out or rather blued out LHS pane on the window/page that opens. it is just a list of folders that has existed. there is no functionality in the LHS "blued out" pane you can not open any thing that shows there. I can't copy the screen and post it as email info is confidential.

powellwc
powellwc
more options

I have this problem, too. Nothing I read above helps at all. 

   The problem I have recapped,  started when an important folder  disappeared from view.  I can't see the folder and consequently can't access it but when I search for messages I know are in the folder, they show up and I can access those messages. Truly a bizarre problem and noting I've looked at really explains how this could happen.