This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

thread option in View is greyed out

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Zenos

theresakotch
theresakotch
more options

i am trying to have emails thread by conversation. But when I go to View > Thread to set this up, the Thread option is greyed out.

i am trying to have emails thread by conversation. But when I go to View > Thread to set this up, the Thread option is greyed out.

All Replies (1)

Zenos
Zenos
more options

You need to select a folder. Maybe you selected an account?

But that setting decides which threads to view. More appropriate might be to go to View|Sort By and select "Threaded" there. While there you can also decide how to sort your threads.