Hmm, you posted from an Apple iOS device under the Android category, which is a little confusing. Could you clarify whether the problem is in a mobile version of Firefox, or a Windows/Mac/Linux version?

Good question- my point of sale is actually on desktop PCs.

Can you attach a screenshot?

• https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
• use a compressed image type like PNG or JPG to save the screenshot

In the uploaded image, you will see the Red Box with "A" in it. This box does not show on my other sign in when I open firefox. This is on the same computer just different sign in. How do I add this Red Box?

Hi ronaldarichey, that button is associated with an add-on, although I can't remember which one. If you hover your mouse over the button without clicking, there might be a tooltip that identifies the extension, or you can read over the list and see whether you can figure out which one it might be. Then you'll need to install the same extension on your other Firefox profile.

You can view, disable, and often remove extensions on the Add-ons page. Either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons
• type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then read down the right side and hopefully you'll spot it.