This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

signature jumping to end of thread, ignoring settings

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Toad-Hall

more options

I have multiple email accounts set up within TB. All of these are set to "start my reply above the quote", and for the signature to be placed "below my reply (above the quote)", at the top of the thread. One of my accounts works as it should, the rest ignore those settings and throws the signature to the bottom of the thread every time. What's really odd is that I see the signature appear briefly in the correct place, then it jumps to the bottom of the thread. I'm using the Signature Switch add-on, but this behavior was present before installing the add-on, and I've disabled it since with no improvement, so I know it's not Sig Switch that's causing it. Any ideas? This is driving me batty, and wasting valuable time, having to copy/paste my sig every time I send an email.

I have multiple email accounts set up within TB. All of these are set to "start my reply above the quote", and for the signature to be placed "below my reply (above the quote)", at the top of the thread. One of my accounts works as it should, the rest ignore those settings and throws the signature to the bottom of the thread every time. What's really odd is that I see the signature appear briefly in the correct place, then it jumps to the bottom of the thread. I'm using the Signature Switch add-on, but this behavior was present before installing the add-on, and I've disabled it since with no improvement, so I know it's not Sig Switch that's causing it. Any ideas? This is driving me batty, and wasting valuable time, having to copy/paste my sig every time I send an email.

All Replies (3)

more options

Restart Thunderbird with add-ons disabled (it is on the help menu) any better?

more options

Yes and no. Running with no add-ons makes it work as expected...sometimes, and for some accounts. However, certain accounts, and sometimes even certain individual messages still exhibit the odd behavior of throwing the sig to the bottom of the thread.

more options

Can you offer a bit more info on the default signature applied to each mail account in Account Settings.

  • Does every account have a default signature applied?
  • Is the signature entered in the 'Signature Text' box for some or all accounts?
  • Do you use a selected html file for some or all signatures ?

I'm trying to understand if there is a difference in each mail account for the default signature.


Note For Replies: If you choose to not use the default one set in Account Setings, but use Signature Switch in Write message, the addon will remove the default one in correct position and put the selected 'Signature switch' signature at the bottom below all text. This is expected even if not desired.