This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

We are facing one problem with Firefox to preview PDF (using build in pdf viewer), When PDF opens, it is displaying only first page with 180 degree orientation

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 14 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

more options

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview.

In Chrome and IE it is working fine.

Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees.

If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.

Our one of the user of our application has reported that for particular one PDF they were facing issues with Mozilla preview. In Chrome and IE it is working fine. Problem while previewing PDF is its only showing one page but actual pdf has 8 pages and the first page is rotated to 180 degrees. If I use Adobe as application view then its downloading pdf file and opening in adobe which is working fine but in Firefox preview it's not working.
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

hi, would you be in a position to share one of the affected documents?

more options

That's confidential document so I would not be able to share it.

One problem I see in original pdf is, it has a footer in 180 degrees oriented and content is proper may this will cause this issue?

more options

Ọ̀nà àbáyọ Tí a Yàn

yes, i guess it's an edgecase/non-standard format that is getting the pdf preview in firefox out of its comfort zone and causing the trouble :-/