This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Non-responsive add-ons (LastPass and Toggl button)

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ WestEnd

Shira
Shira
more options

I have 2 add on that don't work: when I try to log in on the Toggl button or when I try to import passwords to LastPass - nothing happens. There isn't an error or anything, just nothing happens. I also contacted the add-ons support but since it's 2 add-ons with the same problem, I think it might be Firefox that is the problem. I'm running Firefox Quantum 61.0.1 (64-bit) and I have already uninstalled and re-installed the 2 extensions and also refreshed Firefox and re-installed again. Nothing worked so far.

I have 2 add on that don't work: when I try to log in on the Toggl button or when I try to import passwords to LastPass - nothing happens. There isn't an error or anything, just nothing happens. I also contacted the add-ons support but since it's 2 add-ons with the same problem, I think it might be Firefox that is the problem. I'm running Firefox Quantum 61.0.1 (64-bit) and I have already uninstalled and re-installed the 2 extensions and also refreshed Firefox and re-installed again. Nothing worked so far.

All Replies (1)

WestEnd
WestEnd
more options

Addon faults have to be addressed by the creators. As for FF did you delete the mozilla folder when you uninstalled FF?