This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird doesn't detect links in a specific incoming email but other emails work fine.

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

more options

Using Thunderbird 52.9.1, I cannot open any links in incoming email from one specific domain (Groupon), and Thunderbird doesn't recognize any links there. Nothing happens when links are clicked. But if I switch to another email client (Outlook) the links are present and active. All other incoming emails work just fine. What controls this behavior in Thunderbird?

Using Thunderbird 52.9.1, I cannot open any links in incoming email from one specific domain (Groupon), and Thunderbird doesn't recognize any links there. Nothing happens when links are clicked. But if I switch to another email client (Outlook) the links are present and active. All other incoming emails work just fine. What controls this behavior in Thunderbird?

All Replies (1)

more options

Your question on the face of it appear to be identical to this one I am working on. Perhaps you could follow along and maybe join in. https://support.mozilla.org/en-US/questions/1224906