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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My email folders have disappeared

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Simon Collins

Simon Collins
Simon Collins
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I have lost most of my email folders and sub-folders. They were there yesterday but gone today. I need to get them back, this is critically important. Help!

I have lost most of my email folders and sub-folders. They were there yesterday but gone today. I need to get them back, this is critically important. Help!

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Are you talking about a pop or imap mail account ? Are you talking about more than one mail account?

I'm presuming you can see the Folder Pane. Do you have this setting:

  • Menu icon > Folders > All

If IMAP: Right click on imap mail account name in Folder Pane and selct 'Subscribe' Do you see list of all folders ? click on 'Refresh' Are you able to select/highlight all required folders? If yes, select them and click on 'Subscribe' click on 'OK'

Simon Collins
Simon Collins Ìbéèrè olóhun
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Thanks, that was really helpful and I think I have now recovered all my missing folders! Although I think I did try this before but it didn't work, but it has worked this time. Many thanks.