This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

netflix doesn't play videos anymore

  • 3 àwọn èsì
  • 8 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Vhalyr

more options

Hello, i just installed firefox on my new pc and i cannot seem to be able to play netflix videos. The error code i am getting is F7701-1003 , stating that it appears to be a problem that avoids firefox from playing the video. I have the drm option enabled. How to fix this?

Thanks for the help.

Hello, i just installed firefox on my new pc and i cannot seem to be able to play netflix videos. The error code i am getting is F7701-1003 , stating that it appears to be a problem that avoids firefox from playing the video. I have the drm option enabled. How to fix this? Thanks for the help.

Ọ̀nà àbáyọ tí a yàn

I uninstalled then reinstalled firefox and the problem fixed itself.

A corrupt download perhaps?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

more options

Please check out Netflix's troubleshooting tips for this error. https://help.netflix.com/en/node/32661

more options

Ọ̀nà àbáyọ Tí a Yàn

I uninstalled then reinstalled firefox and the problem fixed itself.

A corrupt download perhaps?

more options

Edit: double post

Ti ṣàtúnṣe nípa Vhalyr