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Fix This: Mail from Outlook is moved to "junk" even though I have repeatedly added the sender to my Outlook whitelist and marked as "not junk" in Thunderbird

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ SteveThunderUser

SteveThunderUser
SteveThunderUser
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Mail from Outlook is moved to "junk" even though I have repeatedly added the sender to my Outlook whitelist and marked as "not junk" in Thunderbird

Outlook's whitelist seems severely messed up. I have added important email addresses to its whitelist, but Outlook still marks them as junk. Therefore Thunderbird puts them in the junk folder. I have to fish for them every day among mail that really is junk.

Make a FIX for this in Thunderbird please.

Simply have the adaptive filter remember what is marked "not junk" and move it into the inbox.

Seems a simple fix. I do not want to fight with my Thunderbird email client and Outlook any more.

Mail from Outlook is moved to "junk" even though I have repeatedly added the sender to my Outlook whitelist and marked as "not junk" in Thunderbird Outlook's whitelist seems severely messed up. I have added important email addresses to its whitelist, but Outlook still marks them as junk. Therefore Thunderbird puts them in the junk folder. I have to fish for them every day among mail that really is junk. Make a FIX for this in Thunderbird please. Simply have the adaptive filter remember what is marked "not junk" and move it into the inbox. Seems a simple fix. I do not want to fight with my Thunderbird email client and Outlook any more.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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If you put something in Outlook whitelist but it doesn't work, there's really nothing Thunderbird can do about that.

SteveThunderUser
SteveThunderUser Ìbéèrè olóhun
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But there is. Outlook sends it to Thunderbird as junk. And Thunderbird puts it in the junk folder. Thunderbird COULD HAVE AN ALGORYTHM that checks to see if the sender is marked safe In Thunderbird, and if so move the mail to the inbox regardless of what Outlook says about it.