This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

"Ask to save logins and passwords for web sites" option is not active

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ McCoy

more options

I can not click and activate "Ask to save logins and passwords for web sites" option in Logins & Passwords under Privacy & Security. When I installed Firefox it used to automaticity asked me to save my login data on web sites. Suddenly the dialogue box stopped to appear and I can not reactivate it from the Option menu. I use Windows 10. Thanks a lot for your help

I can not click and activate "Ask to save logins and passwords for web sites" option in Logins & Passwords under Privacy & Security. When I installed Firefox it used to automaticity asked me to save my login data on web sites. Suddenly the dialogue box stopped to appear and I can not reactivate it from the Option menu. I use Windows 10. Thanks a lot for your help

Ọ̀nà àbáyọ tí a yàn

Hello freeride1,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

Does that work  ?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hello freeride1,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or 'Tools') => Options => Privacy & Security => under 'History' => Firefox will : choose : 'Use custom settings for history' Uncheck : 'Always use private browsing mode'

Does that work  ?

more options

freeride1 said

Yes, thanks!

Yippee  ! (my pleasure ..... )