This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

No bookmarks after Syncing completed

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

elzini
elzini
more options

After Installing Windows , Installing Firefox & Signing in with my account , Bookmarks & Add-ons used to be restored for some reason , last time I Installed Firefox , bookmarks were not added after logging in with my acount , though add-ons were added successfully !!! Bookmarks r lost now ??

After Installing Windows , Installing Firefox & Signing in with my account , Bookmarks & Add-ons used to be restored for some reason , last time I Installed Firefox , bookmarks were not added after logging in with my acount , though add-ons were added successfully !!! Bookmarks r lost now ??

All Replies (2)

Wesley Branton
Wesley Branton
more options

Please note that Firefox Sync is not a backup service, so your bookmarks may not be restored unless you have another computer that has those bookmarks on it.

FredMcD
FredMcD
more options

When you reinstalled Windows, were your user files saved? Search from the root directory for a folder called Old Windows or something like that.