Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I was told to use a "correct" username. I had tried to use my email address. Not sure what is wanted here

birgitte1998
birgitte1998
more options

I am 74 years old. This is all very confusing. I do not understand all this technical stuff. I grew up with pencils and ink wells.

I also do not like that I have to give you my phone number. And I do not like that you are collecting so much information about me. This is Big Brother. Is all this necessary for you to function? Or are you collecting information for som other agency? If so, which?

Anyway, since I do use Firefox, please tell me what I need to do more if you do not already have what you say you need.

I am 74 years old. This is all very confusing. I do not understand all this technical stuff. I grew up with pencils and ink wells. I also do not like that I have to give you my phone number. And I do not like that you are collecting so much information about me. This is Big Brother. Is all this necessary for you to function? Or are you collecting information for som other agency? If so, which? Anyway, since I do use Firefox, please tell me what I need to do more if you do not already have what you say you need.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi birgitte1998, are you referring to creating a Firefox Account? When updating, Firefox usually presents a page about one or more Firefox features, one of which might be to create a Firefox Account. That's optional, so if you aren't looking to use a particular service -- if you just want to view websites -- you can skip it.

More info: Access Mozilla Services with a Firefox Account