This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

RBC online Banking, Signs Out When selecting 'Activity' for my account

  • 22 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Samsung Tablet

Samsung Tablet
Samsung Tablet
more options

When trying to access my 'Activity' page on my Royal Bank account, Firefox signs me out. I have tried clearing, cache, cookies etc with no luck. I have also tried using my Surface Pro & Firefox & it does the same thing. Have also tried using Microsoft EDGE on both computers & the account information under 'Activity' is displayed correctly. Turned off all plugins with the same result. Had to leave JavaScript running as site uses it.

Also contacted RBC & they checked with there tech dept & no one else has reported any problems like this.

Any suggestions as to what to try next?

When trying to access my 'Activity' page on my Royal Bank account, Firefox signs me out. I have tried clearing, cache, cookies etc with no luck. I have also tried using my Surface Pro & Firefox & it does the same thing. Have also tried using Microsoft EDGE on both computers & the account information under 'Activity' is displayed correctly. Turned off all plugins with the same result. Had to leave JavaScript running as site uses it. Also contacted RBC & they checked with there tech dept & no one else has reported any problems like this. Any suggestions as to what to try next?

Ọ̀nà àbáyọ tí a yàn

Finally! My RBC online banking is working fine again with Firefox. Alert messages can be retrieved without the unexpected logout. A definite improvement!

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

Rick
Rick
more options

Ọ̀nà àbáyọ Tí a Yàn

Finally! My RBC online banking is working fine again with Firefox. Alert messages can be retrieved without the unexpected logout. A definite improvement!

Samsung Tablet
Samsung Tablet Ìbéèrè olóhun
more options

Thanks, I had given up checking.....It must have been a BIG problem! Thanks for the update.

  1. 1
  2. 2