This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

sync doesn't work

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Tim

Tim
Tim
more options

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view.

Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi

In Pihole I see queries being performed when I manualy force a sync.

How can I solve this issue?

Hi, I've problems with syncing my FF account (including passwords). On a fresh installed system FF sync isn't retriving data (bookmarks, passwords etc.). Although on both systems I can see the devices in the account view. Attached logfiles: System with data https://pastebin.com/A7yxEdpp New System https://pastebin.com/yJWdnYzi In Pihole I see queries being performed when I manualy force a sync. How can I solve this issue?

Ọ̀nà àbáyọ tí a yàn

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

1573302894821 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

1573302463231 Sync.Status DEBUG Status.login: success.login => error.sync.reason.serverMaintenance

It should resolve itself once the server maintenance is completed.

Tim
Tim Ìbéèrè olóhun
more options

Yes, it's solved my problem, thnx. Is there a more user-friendly way to see whether maintenance is performed? Scrolling through the logfiles isn't the first thing as regular user what I (want to) to. https://status.services.mozilla.com/ didn't mentioned anything about maintenance (everything was up)