This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Junk Mail

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

husker1971
husker1971
more options

I would like to know why after I have tagged an e-mail address over and over again as being Junk Mail, every time I get one here, bam, there it is again. Once I tag an e-mail as being junk, I should never see it again. Poof, it should be gone.

I would like to know why after I have tagged an e-mail address over and over again as being Junk Mail, every time I get one here, bam, there it is again. Once I tag an e-mail as being junk, I should never see it again. Poof, it should be gone.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the sending email address is ignored in determining is an email is junk. It is very very rare for true unsubscribed junk mail to keep coming from the same email address. Spammers regularly change them. usually from addresses like mine that are published somewhere on the web, or harvested from one of the app's on face book.

What I see are folks that want to be on web sites that requires a subscription to a newsletter expecting software to handle their decision to subscribe and not want to see the newsletter. In those cases you can use a message filter.