This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

With Waterfox 2020.03 why can't I see the thumbnail pictures in Google Photos albums?

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
  • 38 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

more options

Starting a few days ago, the thumbnail images in Google Photos albums 'vanished' - see the screenshot. The same thing happened in a Chrome browser, but I upgraded to the latest Chrome version, and that fixed the problem with that browser. Waterfox is still compromised in this regard. (Per the second screen shot, the 'album covers' images are OK, and if you click on a 'blank' thumbnail in an album, the corresponding image loads.) Any clues here, folks? Thank you . . .

Starting a few days ago, the thumbnail images in Google Photos albums 'vanished' - see the screenshot. The same thing happened in a Chrome browser, but I upgraded to the latest Chrome version, and that fixed the problem with that browser. Waterfox is still compromised in this regard. (Per the second screen shot, the 'album covers' images are OK, and if you click on a 'blank' thumbnail in an album, the corresponding image loads.) Any clues here, folks? Thank you . . .
Ìsopọ̀ yíyà aṣàfihàn

All Replies (6)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

the right venue for Waterfox support is here: https://www.reddit.com/r/waterfox/

more options

I did as suggested, thank you, no change in the problem. Other than popups, no content blocking.

more options

I also posted this on a Google Photos help forum. No solutions there, yet.

more options

Thank you for pointing me in the right direction, philipp. I wish, when I go Help > Waterfox Help, I'd go to the Waterfox page you linked, instead of the Firefox Support page. Confusing.

more options