This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Many of my emails are filed as junk in a folder - Bulk Mail - I did not create w/o any active filters or searches.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 20 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Physicsguy

Physicsguy
Physicsguy
more options

I recently discovered many of my incoming emails are being filed, marked as junk, in a file named "Bulk Mail" that I did not create. I do have a file marked Junk which is specified as the file into which junk mail should be routed and seems to work. I have checked for filters (there are none) and searches on the inbox (there are none). Marking emails sent to the Bulk Mail as "not junk" moves them to my inbox but does not prevent similar emails from the same address being subsequently routed to Bulk Mail when they arrive. Using capital J doesn't work since the emails do not appear in the inbox before being routed to Bulk Mail. If it makes any difference, I have only one email address which is at aol.com.

I recently discovered many of my incoming emails are being filed, marked as junk, in a file named "Bulk Mail" that I did not create. I do have a file marked Junk which is specified as the file into which junk mail should be routed and seems to work. I have checked for filters (there are none) and searches on the inbox (there are none). Marking emails sent to the Bulk Mail as "not junk" moves them to my inbox but does not prevent similar emails from the same address being subsequently routed to Bulk Mail when they arrive. Using capital J doesn't work since the emails do not appear in the inbox before being routed to Bulk Mail. If it makes any difference, I have only one email address which is at aol.com.

Ọ̀nà àbáyọ tí a yàn

Bulk Mail is where AOL directs mail considered junk or spam, and this is done on the mail server before it is downloaded to TB.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Bulk Mail is where AOL directs mail considered junk or spam, and this is done on the mail server before it is downloaded to TB.

Physicsguy
Physicsguy Ìbéèrè olóhun
more options

Thank you sfhowes. I was able to go to AOL and successfully refine their filter so the ones I need to see are getting through. I will continue to monitor what they put into the Bulk Mail file until I am satisfied with their apparent criteria.