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Received Date is incorrect and does not match data in Header

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  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

admin211
admin211
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Hi,

I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are displaying new emails with the wrong date and time yet the Date inside the email headers is correctly shown.

Example: Today's date is Fri 29 May 2020 and it's now around 10:54 Date in email source ie CTRL+U shown as: Thu, 28 May 2020 22:43:58 -1000 TB Columns display: Received 09:43 Date 09:43

I'm in UK. The regions and dates on each Windows device is displayed correctly but per online advice I've changed regions to Hawaii (ie UTC -10:00) then back to UK (ie UTC +00:00) after closing TB. It made no difference.

I also use two Android devices when on the move. Both show the correct Date as 22.44 on 28th May.

Can someone please guide me through this confusion? Ironic that I switched from Fossamail because it wasn't supported anymore (support was never needed) and now I need support after switching.

Thanks in hope!

J

Hi, I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are displaying new emails with the wrong date and time yet the Date inside the email headers is correctly shown. Example: Today's date is Fri 29 May 2020 and it's now around 10:54 Date in email source ie CTRL+U shown as: Thu, 28 May 2020 22:43:58 -1000 TB Columns display: Received 09:43 Date 09:43 I'm in UK. The regions and dates on each Windows device is displayed correctly but per online advice I've changed regions to Hawaii (ie UTC -10:00) then back to UK (ie UTC +00:00) after closing TB. It made no difference. I also use two Android devices when on the move. Both show the correct Date as 22.44 on 28th May. Can someone please guide me through this confusion? Ironic that I switched from Fossamail because it wasn't supported anymore (support was never needed) and now I need support after switching. Thanks in hope! J

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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If the date: header is correct and what is being displayed is incorrect, there are very few reasons why that can be. Mostly it comes down to the UTC offset on your device being incorrect or the timezone being set incorrectly (including daylight savings time settings.)

Honolulu, HI, USA HST (UTC -10) Thu, 28 May 2020 10:43 pm London, United Kingdom BST (UTC +1)* Fri, 29 May 2020 9:43 am

UTC Fri, 29 May 2020 08:43

  • Observing Daylight Saving Time


Right click the time in the task bar, Adjust change date/Time. Make sure daylight saving is set to be automatic (ON).