This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

New Tab Page top site large icon lost

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Andrew

DavidBE
DavidBE
more options

On the New Tab Page I have 16 pinned sites, half of them always displayed large favicons (from the TippyTop list or 'rich' icons provided by the sites, as I understand it) without me doing anything, while half showed screen captures with a small favicon in the bottom right corner. For the latter half I eventually found large icons on the web which I then set in the NTP 'Edit' for those sites.

Suddenly yesterday, one site that had always displayed a large icon without me specifying anything has changed to the small screen capture with small favicon overlay. There must be some way to change it back to the large icon that it's been displaying for years, but I don't know what that is. Can anyone help? How do you get Firefox to re-scan and find the TippyTop or rich icon again for a pinned top site?

On the New Tab Page I have 16 pinned sites, half of them always displayed large favicons (from the TippyTop list or 'rich' icons provided by the sites, as I understand it) without me doing anything, while half showed screen captures with a small favicon in the bottom right corner. For the latter half I eventually found large icons on the web which I then set in the NTP 'Edit' for those sites. Suddenly yesterday, one site that had always displayed a large icon without me specifying anything has changed to the small screen capture with small favicon overlay. There must be some way to change it back to the large icon that it's been displaying for years, but I don't know what that is. Can anyone help? How do you get Firefox to re-scan and find the TippyTop or rich icon again for a pinned top site?

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Hello,

You may have seen a post or received a notification regarding support for Firefox with a link to another site. This is a scam and is not an official site to receive support from Mozilla. Please do not click on the link and do not interact by calling any phone numbers or email addresses listed. You are currently posting on the official Mozilla website and will receive assistance here.