Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Not prompted for master password

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ ninostephen.dev

ninostephen.dev
ninostephen.dev
more options

Hi,

For some unknown reason, Firefox does not prompt me for the master password. This started happening after I opened quite a lot of tabs few weeks back. The prompt used to pop up on Firefox start up. But now it doesn't. I would have to do something to manually pop up the prompt. By something I mean, trying to save a password on a site, go to login page of a site, click on view logins etc. I'm not sure why this odd behavior is been shown. Any clues on how I could debug the issue?

Hi, For some unknown reason, Firefox does not prompt me for the master password. This started happening after I opened quite a lot of tabs few weeks back. The prompt used to pop up on Firefox start up. But now it doesn't. I would have to do something to manually pop up the prompt. By something I mean, trying to save a password on a site, go to login page of a site, click on view logins etc. I'm not sure why this odd behavior is been shown. Any clues on how I could debug the issue?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

One reason Firefox might prompt for a master password shortly after startup is to connect to your Firefox Account to Sync. Has anything changed in your Sync setup?

ninostephen.dev
ninostephen.dev Ìbéèrè olóhun
more options

Nope. Nothing. I haven't enabled sync. As mentioned this all started after I had opened a bunch of tabs while working on a project. Not sure why this is happening. Any method which I could use to debug the issue?