We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Display jumps rapidly and randomly

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

rgenz
rgenz
more options

On my HP Desktop w/ Windows 10, Firefox display frequently starts jumping rapidly. Browser is unusable when this happens. I have to exit the program to make it stop. Have had the problem for at least a couple of months, on and off.

The display is always normal for other browsers and applications on this PC.

Firefox ver. 78.0.2 up to date Windows 10 up to date HP Desktop PC Compaq Elite 8300 (approx 2014 manufacture)

Have already tried: Refreshing Firefox Uninstalling/Reinstalling Firefox

I'm wondering if maybe something is corrupted in my Firefox profile? So even when I re-install Firefox, it's still picking up whatever's causing this problem?

Or ?? what else could it be. Any ideas much appreciated

Richard G

On my HP Desktop w/ Windows 10, Firefox display frequently starts jumping rapidly. Browser is unusable when this happens. I have to exit the program to make it stop. Have had the problem for at least a couple of months, on and off. The display is always normal for other browsers and applications on this PC. Firefox ver. 78.0.2 up to date Windows 10 up to date HP Desktop PC Compaq Elite 8300 (approx 2014 manufacture) Have already tried: Refreshing Firefox Uninstalling/Reinstalling Firefox I'm wondering if maybe something is corrupted in my Firefox profile? So even when I re-install Firefox, it's still picking up whatever's causing this problem? Or ?? what else could it be. Any ideas much appreciated Richard G

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.