This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Bandwidth

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TyDraniu

SteveMc
SteveMc
more options

Hi everyone, hopefully someone can help.

I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve my problem, but nothing in it helped.

I am running Windows 10 (all up to date) and Firefox (all up to date version 79). I have done a fresh install of Firefox and my addons. I have run a virus check Mcafee (full scan) and have run Malwarebytes and ADW etc. all come back clear.

My problem is with bandwidth. If I run Speedtest on Windows with no browser open, I get my full download speed 220 mbps. If I open Edge and run Speedtest I still get the same speed 220 mbps, if I open Firefox and run Speedtest, my download speed drops to 80 - 90 mbps (I get the same speed even if I load Firefox in safe mode). Can somebody help with why my browsing speed drops so much and is there something I can do to restore some speed. Thanks in advance.

Hi everyone, hopefully someone can help. I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve my problem, but nothing in it helped. I am running Windows 10 (all up to date) and Firefox (all up to date version 79). I have done a fresh install of Firefox and my addons. I have run a virus check Mcafee (full scan) and have run Malwarebytes and ADW etc. all come back clear. My problem is with bandwidth. If I run Speedtest on Windows with no browser open, I get my full download speed 220 mbps. If I open Edge and run Speedtest I still get the same speed 220 mbps, if I open Firefox and run Speedtest, my download speed drops to 80 - 90 mbps (I get the same speed even if I load Firefox in safe mode). Can somebody help with why my browsing speed drops so much and is there something I can do to restore some speed. Thanks in advance.

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Try to change the useragent string to Chrome or Edge, then retest it again.