This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Google Authentication Required

  • 5 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Pium01

more options

Whenever I restart Thunderbird I get a message:

'Authentication Required - Mozilla Thunderbird.https://www.google.com is requesting your username and password. The site says"Google APIs" 

Prompts for Username and Password. Then , when I enter my google account and email address as username and my password, it does not accept it. This happens in spite of the fact that I have active two email accounts on Thunderbird. - Why is it asking and why is it failing to accept?

Whenever I restart Thunderbird I get a message: ''''Authentication Required - Mozilla Thunderbird.https://www.google.com is requesting your username and password. The site says"Google APIs'''" Prompts for Username and Password. Then , when I enter my google account and email address as username and my password, it does not accept it. This happens in spite of the fact that I have active two email accounts on Thunderbird. - Why is it asking and why is it failing to accept?
Ìsopọ̀ yíyà aṣàfihàn

Ọ̀nà àbáyọ tí a yàn

Have you created a special app-password in Google-calendar for the exchange with TB? https://support.google.com/accounts/answer/185833

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (5)

more options

Which version of Tbird is this?

more options

Stans, Thanks, Just updated to 78.3.2 but no difference. Still getting that message. Ken

more options

Do you have any add-ons connecting to your Google account? Are your Gmail accounts receiving and sending messages just fine via Tbird?

more options

Yes. I have Provider for Google Calendar. Now that you ask , I do not see Lightning -not sure if it matters

more options

Ọ̀nà àbáyọ Tí a Yàn

Have you created a special app-password in Google-calendar for the exchange with TB? https://support.google.com/accounts/answer/185833