This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox Monitor error

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Bob Hicks

Bob Hicks
Bob Hicks
more options

I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

I have 3 email addresses, one of which is a gmail address. The other two get checked in the Firefox Monitor, but when I click verify in the gmail acount email, I get this error: This email address is not subscribed to Firefox Monitor. What does this mean? The other two addresses have been checked and the breaches for them have been resolved. For some reason, I can't get the gmail address verified to see if it has been breached. Any clues as to why this is so?

Ọ̀nà àbáyọ tí a yàn

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

Bob Hicks
Bob Hicks Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

Oops! I found the problem. I was looking in my gmail account for the verification email that was sent to me. It was actually sent to my primary email address - NOT to my gmail address. Duhhhh! I clicked on the verification link there and it verified that there were no breaches involving my gmail account address. Life is good.