This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Streaming problem

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ FredMcD

Greg
Greg
more options

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Firefox recently did a download on Nov. 18. It was 78.5 Oesr. Could that be the problem? Does 78.5 Oesr have some kind of an ad blocker? If so, how can I uninstall it?

I can no longer stream CBS All Access. They are saying that I have some kind of ad blocking problem in my software therefore they cannot play movies with their ads. Firefox recently did a download on Nov. 18. It was 78.5 Oesr. Could that be the problem? Does 78.5 Oesr have some kind of an ad blocker? If so, how can I uninstall it?

All Replies (1)

FredMcD
FredMcD
more options

-Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.